I am selling a used UAD-1 card and want to transfer ownership - how do I do that?
If you own only one UAD-1 card, selling it and transferring your plug-in authorization is relatively simple and straightforward. However, you (the seller) must request a transfer and provide contact and registration details for the new owner via
info@uaudio.com.
All UAD-1 transfers must be validated by Universal Audio customer service in order to verify the correct seller and buyer details before we can re-allocate plug-ins. Once UA customer support has received the proper buyer and seller details, we will make sure all the registered plug-ins are removed from your account and attributed to the new owner.
The email requesting transfer should contain the following:
Owner/seller name
Hardware ID(s)
User email ID (my.uaudio.com ID)
Buyer name
Buyer email
I am thinking about buying a used UAD-1 card. How do I make sure to get the plug-ins I’ve been promised?
If you are a potential buyer of a used UAD-1 card, please verify with the seller that he is willing to give up all his plug-ins before completing the transaction. We can’t be responsible for policing which plug-ins were promised and which plug-ins were actually delivered. Therefore the UAD-1 resale and transfer policy is ALL OR NONE. Unless the seller contacts UA with your details and instructs us to transfer all of his plug-ins to you, assume that you are purchasing a UAD-1 Project Pak with no additional plug-ins. In order to use this card, you’ll need to register with us at my.uaudio.com and then download the latest UAD-1 software for your OS version along with the plug-in authorization files. You can then buy additional plug-ins at my.uaudio.com whenever you need.