hallo
ik had contact opgenomen met native instruments en heb snelle reacties terug gehad.
dit was wat native instruments support my schreef:
mijn vraag
> hello
>
> i bought komplete 5 last wednesday 1 juli.
> i installed it first on my laptop , a toshiba satellite intel pentium dual cpu
> t2370 @ 1,73 ghz 795mhz physical adress extension , with 2000 mb memory and
> 110 gig plus a line 6 toneport ux 1.
> there i noticed that the plugins seemed to use only one core and in options
> mode in reaktor it said i only had one core.
> the problem was that when for instance reaktor 5 or massive was used that the
> cpu meter in the plugins said that they used for instance 30% while my laptops
> cpu meter showed i only used 15 procent of my cpu.
> the next thing i came across was that when the cpu usage in reaktor goes
> beyond 40% it starts to go into the red and glitch , while i still got 80%
> processor/cpu power acording to my cpu meter , and in option mode in reaktor
> its set to 95% of cpu allowed to use in reaktor.
>
> after that i decided to install komplete 5 on my music computer cuase i
> thought it might be the laptop that doing something wrong , and to my suprise
> it was even worse on my music computer.
> my music computer is a amd athlon(tm) 64 x2 dualcore processor 4800+ clocked
> at 2.50 ghz, 1,93 gb memory.(with the same line 6 toneport ux 1)
> when i load for instance reaktor it
> starts to glitch around 30% of cpu usage , i even made an ensemble on my
> laptop that was 40% cpu usage (thats when the glitching became to bad) and on
> my desktop it was 30% cpu usage but it glitched more than on my laptop.
>
> what must i do to solve this , cuase i owned reaktor 5 before and than it was
> no problem.
>
> also i cant get the latency/buffer lower than 29 ms at 512 buffersize and when
> i change the buffersize to a bigger size reaktor shuts down.
>
> i look forward to ur reply and i hope we can solve this.
>
> greetings
>
> *******************
hun antwoord
Hello *************,
did you select the ASIO Driver for the Line 6? Is it the latest Driver?
Please make sure that you have the latest Versions of the Komplete 5 bundle
installed.
Here is a list which Versions should be installed on your computer.
ABSYNTH 4.05
AKOUSTIK PIANO 1.1.3
B4 II 2.04
BATTERY 3.04
ELEKTRIK PIANO 1.5.011
FM8 1.03
Guitar Rig 3.2.1
KONTAKT 3.0.2
Kore 2.0.4
MASSIVE 1.1.4
PRO-53 3.05
REAKTOR 5.1.5
Please start the Service Center which is installed on your computer, if it is
online.
If not, please use this Link to get the Updates.
http://co.native-instruments.com/?id=updates
Does it work better?
Best regards
*******, Native Instruments Support Team
mijn tweede vraag
> hello **********
>
> yes i installed the latest driver for my line 6 and i have installed the
> latest versions of the komplete 5 plugins.
> i also use the latest asio driver for the line 6 and this wont let me get
> lower latency than 29 ms.
> i even put the buffersize to extra large and even when i adjust the default
> buffer size to 4096 with a latency of 214 ms it glitches constantly when ging
> beyond what reaktor says is cpu usage 60% (with exeptions now and than ) ,
> while my cpu meter in windows task manager says its using 30% of the overal
> cpu usage.
> and it seems it only uses one of my cores/cpu's.
> thats on my laptop , but the same goes for my desktop music computer wich is
> more powerfull than my laptop , but somehow cant even handle what my laptop
> can handle.
> it starts to glitch around 30 to 40 %. ( 15 to 20 % of my cpu usage showed in
> windows taskmanager )(i have tryed putting the buffersize to extra large but i
> havent tryed the max defualt buffersize on my desktop yet)
> i also have turned of all aplications i dont need for music aplications so my
> desktop and my laptop (i made a different partition for music aplications)
> would have all cpu power only for audio processing.
> but what i think is most strange is that reaktor and massive (i havent checked
> the other plugins besides akoustik piano and elektrik piano for their cpu use
> , wich are verry cpu friendly ) both seem to only adress one core of my
> dualcores.
> is there any logdata i can get to provide you so you might c what might be
> wrong , cuase i realy like the sound and possibilitys offered by komplete 5 ,
> and i would like to use it to its full potential.
>
> greetings
>
> **************
hun antwoord
Hello ************,
you need to distinguish between the several things that happen on your
computer. First of all the only product in Komplete 5 that supports multiple
CPU cores is Kontakt 3. All other products run on one CPU core. The reason for
this is that everything needs to happen in realtime when using our products in
standalone mode. Sequencers take advantage of a hybrid mode that allows to add
extra buffer for tracks that are not record enabled. This extra buffer is
necessary to sync the audio threads that are running on different CPU cores.
The observation you have made in the user interfaces of our products is
correct. As they run on one CPU core only, they'll display the consumption
they cause on this one core. This cannot be changed. Regarding the dropouts
you get with your audio interface: This has basically to do with the driver of
your audio interface and how it handles audio at higher CPU consumption and
it's also decisive how your computer handles the hardware resources of your
computer (having in mind that you use a USB audio interface you should take a
look at your device manager concerning IRQ sharing). You definitely will get
different result when using different audio interfaces (especially if they're
connected via PCI instead e.g.).
Best regards
*******, Native Instruments Support Team
is mischien handig om te weten voor andere mensen hier op sf die ook recentelijk komplete 5 hebben aangeschaft.
p.s. ni support is snel en vriendelijk , een dikke plus voor hun.
mvg
donfifis
