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ik niet;
het enige wat ik met chinese producten doe is ze opeten.
cq, ik repareer geen dingen uit china, dus ook geen behringer, esb, moderne dbx dingen..
alles waar SMD dingen inzitten, dus niet.
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Toen ik mijn Lexicon MPX 1 van een forumlid had overgenomen zag ik achterop ook staan: Made in P.R.C. (voor wie het niet wist: P.R.C. is People's Republic of China). Volgens mij komt ongeveer alles wat minder dan € 1000 per stuk kost nu uit China. En de MPX 1 was nieuw maar € 895, dusssss........
Edit:
Hahaha, ik had even pagina 2 moeten lezen. Inhoudelijk ongeveer eenzelfde reactie van mijn kant van een jaartje terug..............Alzheimer steekt de kop op![]()


Dear all,
I noticed that some people have been commenting on our quality of service and hence please allow me to respond.
First of all I must admit that our customer service left something to be desired in recent years.
As our business doubled year over year, we failed to take proper care of our customers and struggled to build the support infrastructure. We relied on external service centers and third party spare parts providers that clearly didn’t work and I apologize for that on behalf of the Company.
We’ve learned our lesson and have since made significant investments in our Customer Care Operation.
We have recently purchased a state-of-the-art facility in Las Vegas that houses our US response team, repair depot and parts fulfillment.
We also repurposed our Midas manufacturing facility in Kidderminster, UK to serve as our European Care Center.
Overall, our Care Division now employs over 125 employees on four continents providing support in 7 languages and we’re investing more.
While we haven't achieved the desired Customer Care level yet, it is our Company goal to provide the very best customer experience in the industry.
Last year alone we made a US$ 20 million investment in our state-of-the-art manufacturing facility. As a direct result, we have now reached a quality level that allows us to confidently offer a 3-Year Warranty Program since the beginning of this year.
Please feel free to check out our service support now and let us know your experience.
On a sidenote, over the past months I have been answering questions on http://soundforums.net/forum.php. You will find lots of interesting topics especially if you like to know more about the X32.
Warm regards
Uli
